Information we collect
We collect information you choose to provide when you contact us, request a service, subscribe to updates, or otherwise communicate with House of Wizard.
- Contact details such as your name, email address, phone number, and company name.
- Project information, requirements, budgets, timelines, and messages you submit.
- Basic technical information such as browser type, device type, pages visited, and approximate location when analytics are enabled.
How we use information
We use personal information only where it helps us respond, deliver our services, operate the website, or meet legitimate business and legal needs.
- Responding to enquiries and discussing potential projects.
- Providing, maintaining, and improving our services.
- Protecting the website, our clients, and our systems from misuse.
- Meeting accounting, contractual, or legal obligations.
How information is shared
We do not sell personal information. We may share limited information with trusted service providers that help us host the website, deliver email, analyse performance, or provide professional services. These providers may use the information only to perform services for us.
- We may disclose information when required by law or necessary to protect rights, safety, and security.
- If our business structure changes, relevant information may transfer as part of that transaction, subject to appropriate safeguards.
Cookies and analytics
The website may use essential cookies required for operation and optional analytics tools that help us understand general usage. Where required, we will ask for consent before placing non-essential cookies.
- You can manage cookies through your browser settings.
- Blocking some cookies may affect how certain website features work.
Data retention and security
We retain information only for as long as it is reasonably needed for the purpose it was collected, including legal, accounting, and contractual requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also withdraw consent where processing relies on consent.
- Send requests to support@houseofwizard.com.
- We may need to verify your identity before completing a request.
- You may unsubscribe from marketing messages using the link included in those messages.
International processing
Our website and service providers may process information in countries other than your own. Where required, we use appropriate safeguards for international transfers of personal information.
Children’s privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.
Updates and contact
We may update this policy as our services or legal obligations change. The date at the top shows the latest revision. Material changes will be communicated through the website or another appropriate channel.
For privacy questions or requests, contact support@houseofwizard.com.
Questions about this document?
support@houseofwizard.com